Can I return makeup if I opened it but chose the wrong shade?

Due to strict hygiene laws, we cannot accept returns on opened or swatched makeup unless the product has a verified manufacturing defect. If an item is faulty upon opening, please return it with your receipt within seven days for an exchange, but we highly recommend using in-store testers to check shades before breaking any product seals.

How do I know when my unopened makeup expires?

Unopened makeup generally lasts for two to three years if stored correctly away from direct heat. Once opened, you should refer to the "Period After Opening" (PAO) symbol on the packaging — a small jar icon with a number like "12M"— which dictates exactly how many months the product remains safe to use.

What are the absolute essential makeup items for a beginner?

A perfect beginner kit should focus on simple, versatile basics like a lightweight foundation, a reliable mascara, and a hydrating lip tint. We highly recommend looking for multi-use products, like a lip color that doubles as a cream blush, to keep your routine affordable and effortless.

Is affordable makeup safe for highly sensitive or acne-prone skin?

Yes, affordable makeup is tested and safe for public use, but sensitive skin requires careful ingredient checking. If you are prone to breakouts, you must specifically look for products labeled as "non-comedogenic" and "fragrance-free" to prevent pore-clogging and irritation.

How can I test a foundation shade if I am buying it online?

Matching online requires knowing your undertone. Check your wrist veins in natural light to see if they are warm (green) or cool (blue/purple). Once you know your undertone, cross-reference the product shades with online beauty reviews or brand shade-matching tools to ensure the color won't oxidize too dark on your skin.

Why does my makeup look patchy and flaky halfway through the day?

Patchy makeup is usually caused by applying foundation over dry, un-prepped skin, forcing your face to absorb the moisture from your makeup. To prevent flaking, you must apply a rich moisturizer and a gripping makeup primer to create a smooth, hydrated barrier before applying any cosmetics.

What is the real difference between setting powder and setting spray?

Setting powder actively absorbs oil to create a matte finish, while setting spray creates a protective film to melt makeup together and extend its wear time. For the most flawless, long-lasting look, use powder to control shine on your T-zone and finish with a setting spray to lock everything in place and remove any powdery residue.

Can I share my makeup products with my friends safely?

You should never share liquid makeup products that touch your eyes or lips, such as mascara or lip gloss, as the built-in applicators easily transfer bacteria and viruses like conjunctivitis. While powder products are slightly safer to share if using separate, sanitized brushes, it is always best practice to keep your cosmetic collection strictly personal.

What is the most effective way to remove heavy, waterproof makeup?

Waterproof makeup repels water, meaning standard face washes will not remove it without damaging scrubbing. You must use an oil-based cleansing balm or bi-phase makeup remover to effortlessly melt the waterproof polymers, ensuring you hold the soaked cotton pad over your eyes for ten seconds to dissolve the mascara before wiping.

Beauty Makeup

Ready to express your unique style? Discover the PEP makeup collection, packed with must-have tones, trendy finishes, and high-quality formulas that won't break the bank. From daily routines to special family celebrations, we make it easy to look and feel amazing. Explore our affordable, inclusive range and find your new favourite look for less today.

10 Piece Black Lash Brush Applicators

R19.99

R19.99 ~~R0.00~~

These robust lash brush applicators are crafted from a durable PP and PBT material blend,...

10 Piece Double-Ended Sponge Eyeshadow Applicators

R14.99

R14.99 ~~R0.00~~

This set provides ten double-ended eyeshadow applicators, each featuring white sponge tips and black PP...

2-Piece Purple Metal Nail Clipper Set

R39.99

R39.99 ~~R0.00~~

This 2-piece nail clipper set features durable metal construction with precision-ground blades for a clean...

Compartment Storage Box Set of 3

R79.99

R79.99 ~~R0.00~~

This black storage box is crafted from durable non-woven fabric, featuring multiple compartments designed for...

White Eyebrow Grooming Kit

R36.99

R36.99 ~~R0.00~~

This white eyebrow grooming kit features durable stainless steel blades and PS handles. It includes...

Colorful Silicone Strip Makeup Powder Puffs

R29.99

R29.99 ~~R0.00~~

This vibrant set features eight silicone powder puffs, each in a cheerful, distinct color with...

Strawberry Beauty Blender Holder Red

R24.99

R24.99 ~~R0.00~~

This vibrant strawberry-shaped beauty blender holder features a translucent red and pink body with a...

Soft Pink Makeup Headband

R24.99

R24.99 ~~R0.00~~

Keep your hair neatly out of the way for a brighter routine with this soft...

Purple Travel Cosmetic Brush & Sponge Set

R49.99

R49.99 ~~R0.00~~

This vibrant purple cosmetic brush and blending sponge set ensures flawless application. It includes three...

Edge Pink Hair Mascara and Brush

R39.99

R39.99 ~~R0.00~~

This 8.5ml hair mascara features a flexible hold formula in a pink tube with a...

Travel Makeup Brush Organizer with Mirror

R119.99

R119.99 ~~R0.00~~

Keep your beauty essentials perfectly organized with this pale pink portable brush case. Featuring a...

Essential Makeup Brush Cleaning Kit

R39.99

R39.99 ~~R0.00~~

Keep your beauty tools sparkling clean with this essential makeup brush cleaning kit. It features...

Mini Makeup Remover Towel Set - Pink & Lilac

R39.99

R39.99 ~~R0.00~~

Refresh your skin with this set of four mini makeup remover towels. Packaged in charming...

3 Piece Pink Glitter Themed Nail Files (Assorted)

R19.99

R19.99 ~~R0.00~~

Shape your nails with this vibrant 3-pack of themed files, perfect for quick touch-ups. This...

4-in-1 Metallic Purple Makeup Brush

R29.99

R29.99 ~~R0.00~~

This vibrant 4-in-1 tool features a metallic purple stackable design with an eyebrow brush, eyeshadow...

L.A. Lab Matte Lipstick

R26.99

R26.99 ~~R0.00~~

Achieve a stunning look with this rich matte liquid lipstick. Its smooth, long-lasting formula delivers...

Pink Silicone Makeup Brush Holder

R39.99

R39.99 ~~R0.00~~

Flexible pink silicone makeup brush holder featuring a secure snap button closure for easy access....

Edge 4-in-1 Shimmer Stackable

R39.99

R39.99 ~~R0.00~~

This 4-in-1 shimmer stackable features three individual one-gram pans in a compact, portable design for...

Edge Brow Gel 6ml

R49.99

R49.99 ~~R0.00~~

Clear brow gel in a 6ml tube featuring an integrated applicator brush for precise styling...

Edge Mini LED Makeup Mirror

R36.99

R36.99 ~~R0.00~~

Compact LED makeup mirror featuring 14 integrated beauty LEDs for clear illumination. This battery-operated device...

Assorted Multi-Shape Cosmetic Sponge Set

R29.99

R29.99 ~~R0.00~~

This set features a variety of pink and peach makeup sponges in teardrop, wedge, and...

L.A. Lab Chubby Lipstick 2.7g

R26.99

R26.99 ~~R0.00~~

Enhance your natural beauty with this versatile chubby lipstick crayon. Enjoy smooth application and rich,...

L.A. Lab Liquid Eyeliner 1ml

R26.99

R26.99 ~~R0.00~~

Define your eyes with this sleek eyeliner pen. Its precise tip ensures smoother application, effortlessly...

L.A. Lab Khol Pencil

R26.99

R26.99 ~~R0.00~~

Define your eyes with this versatile kohl pencil, designed for smooth and effortless application. Its...

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FAQs

Can I return makeup if I opened it but chose the wrong shade?

How do I know when my unopened makeup expires?

What are the absolute essential makeup items for a beginner?

Is affordable makeup safe for highly sensitive or acne-prone skin?

How can I test a foundation shade if I am buying it online?

Why does my makeup look patchy and flaky halfway through the day?

What is the real difference between setting powder and setting spray?

Can I share my makeup products with my friends safely?

What is the most effective way to remove heavy, waterproof makeup?

FAQs

Can I return makeup if I opened it but chose the wrong shade?

How do I know when my unopened makeup expires?

What are the absolute essential makeup items for a beginner?

Is affordable makeup safe for highly sensitive or acne-prone skin?

How can I test a foundation shade if I am buying it online?

Why does my makeup look patchy and flaky halfway through the day?

What is the real difference between setting powder and setting spray?

Can I share my makeup products with my friends safely?

What is the most effective way to remove heavy, waterproof makeup?

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