What is 1Voucher?

1Voucher is a prepaid digital payment voucher that lets you turn your cash into a 16-digit PIN you can use to pay online — no bank account or card needed. It’s a safe, simple, and trusted way to pay, giving you full control of your money.

With 1Voucher, you never have to share your personal or banking details. Just buy a 1Voucher at any PEP, PEP Home or PEP Cell store, get your unique 16-digit PIN, and use it to shop online or in-store at hundreds of 1Voucher partners across South Africa.

You can use your 1Voucher to:

  • Shop online for fashion, groceries, and gifts
  • Pay for entertainment like gaming and streaming
  • Book travel or order food deliveries
  • Send support to family and friends
  • Pay bills and accounts.

It’s safe, easy, and accessible for everyone — even if you don’t have a bank card.

Voucher Denominations

1Voucher denominations available at Pep:

  • R70
  • R100
  • R200

How to Pay with 1Voucher:

To Pay In-Store:

  1. Buy a 1Voucher at any PEP, PEP Home or PEP Cell store.
  2. Shop at any partner store that accepts 1Voucher. (See full partner list here.)
  3. Show your 16-digit PIN at the till to complete your payment.

To Pay Online:

  1. Buy a 1Voucher at your nearest PEP, PEP Home or PEP Cell store.
  2. Visit the website or app where you want to shop. (See full partner list here.)
  3. Add items to your cart and go to checkout.
  4. Select 1Voucher as your payment option.
  5. Enter your 16-digit PIN — no card or bank details required.

Why South Africans Love 1Voucher:

  • No bank account needed
  • Safe online payments — no sharing personal details
  • Instant access to online shopping
  • Available at all PEP stores nationwide
  • Freedom to spend your way, on your terms

1Voucher makes payments simple, secure, and available to every South African. Buy yours today at your nearest PEP, PEP Home or PEP Cell and experience the freedom to shop, pay, and play — your way.

1Voucher Call Centre Details

084 193 5274 (FREE on Cell C)

083 903 5274 (FREE on MTN)

0861 693 333 (1Voucher Call Centre)

*Calls from all networks can contact the call centre.

CALL CENTRE OPERATING HOURS

  • Mon – Fri: 8am – 8pm
  • Sat: 9am – 6pm
  • Sun: 9am – 5pm
  • Public holidays: 9am – 5pm
  • 25 December: closed
  • 1 January: closed

For more information visit: 1Voucher.co.za

Terms and Conditions

1Voucher is a bearer document and is akin to money. If it is lost or if the voucher is damaged, the voucher cannot be replaced. 1Vouchers or PINs cannot be exchanged or refunded as cash. Once a 1Voucher has been purchased, it is valid for 3 years and can only be redeemed at selected 1Vouchers partners. Read all the Ts & Cs