What is PAXI?

PAXI is the simplest and most affordable way to send parcels to loved ones or customers, with access to over 2,800 conveniently located PAXI Points nationwide.

Parcels can be sent from just R59.95, with a range of delivery options and bag sizes to suit your specific needs: our Economy service (7-9 Business Days), Speed service (3-5 Business Days) or Store-to-Home service (3-5 Business Days).

Individuals & SME's can utilise the PAXI Portal a smart tool designed to streamline your sending. Simply pre-register parcels online and do a quick-drop in-store, making sending 4x faster! Small businesses and entrepreneurs using the Portal can take their hustle to the next level by offering customers the convenience of counter or home delivery.

For larger merchants, partnering with PAXI means transforming your last-mile delivery into a margin-positive handover through one of South Africa’s largest counter networks. Meet your customers wherever they are whether at home or at one of over 2,800 counters nationwide. To learn more, visit: https://www.paxi.co.za/business-contact

How much does it cost?

PAXI is committed to being the most convenient and affordable parcel service. The cost of the PAXI Store-to-Store and Store-to-Home service depends on your choice of the bag size and delivery time. Take a look at our pricing guide:

How to Send Store-to-Store

1. PAXI POINT

We've got over 2800 PAXI Points countrywide for you to choose from.

2. BUY A BAG

Buy a PAXI bag from only R59.95 from your nearest PAXI Point.

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3. IDENTIFICATION

Bring your packed & sealed PAXI parcel along with your ID

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4. DROP A PARCEL

Choose the destination and fill in the receiver's details. You'll receive a confirmation SMS soon after.

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5. TRACK IT

Easily track your parcels on PAXI's website, the PAXI Portal or via WhatsApp @+27 21 010 1574

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How to Send Store-to-Home

1. Buy a bag

Buy a Store-to-Home PAXI bag from your nearest PAXI point.

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2. Register Online

Visit portal.paxi.co.za and register your parcel details, including the receiver’s info.

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3. Drop Off

Head over to your nearest PAXI Point to drop off your parcel.

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4. Track Your Parcel

Easily track your parcels on PAXI's website, SMS updates or via WhatsApp @+27 21 010 1574

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5. Receive The Parcel

The recipient will receive a One Time Pin (OTP) via WhatsApp, which they will need to verify with the courier in order to receive their parcel

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How to collect a PAXI parcel

1. Collection SMS

Once your parcel is ready for collection, you'll receive a one-time collection PIN (OTP) via SMS.

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2. What's needed

Bring along your OTP and ID to the PAXI Point specified in the SMS.

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3. Complete your collection

We'll scan your parcel and you'll be good to go.

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PAXI Portal / PAXI Online

Streamline your sending by pre-registering your parcels on the PAXI Portal making life easier for individuals and SME's. All you have to do is sign up, pre-register your parcels online, then do a quick drop in-store. It’s 4x faster!

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Contact Details

Terms and Conditions

View The Terms and Conditions Here