What a PEP account can do for you
With a PEP account card, there are more ways to shop, swipe & save. In addition, use any of these store cards to shop at any PEP store:
- Refinery
- Ackermans
- Ayana
- Tekkie Town
- Dunns
- Shoe City
PEP accounts offer you safe, secure payments that'll make your shopping experience quick and easy!
How to apply
Applying for a PEP account is simple! You can apply instore or online here. All you need to complete your application is:
- Your ID
- Latest 3 months' payslips or latest 3 months' bank statements. (Applicable if you are Permanent, On Contract, Self-Employed, Domestic or a Pensioner).
How to pay for and manage your PEP account
You can manage your PEP account using any of our self-servicing channels:
- WhatsApp – Say “HI” to us on 060 070 2320 to view your balance and instalment, or apply for a credit limit increase.
- USSD - Dial *120*3012# to check your balance and instalment, or apply for a credit limit increase (Network rates apply).
- Voice prompts - Dial 0860 900 500, select the PEP account card option and follow the voice prompts. Remember to have your card and ID number ready.
This is how you can pay for your PEP account:
- Pay at any PEP, Refinery, Ackermans, Shoe City, Tekkie Town, or Dunns store.
- Pay using internet banking or your mobile banking app by finding Tenacity Financial Services among the list of pre-approved beneficiaries.
- Pay by debit order. Simply email pep@tenacityinc.co.za or contact us at 0860 900 500 for assistance.
- EFT at a bank branch, enabled ATM or simply doing a cash payment at a cash-accepting ATM.
- Do a cash payment at a Flash Trader.
Our Banking Details:
Standard Bank Current Account Account Name: Tenacity Financial Services Account Number: 070336342 Branch Number: 051001 Your 16-digit PEP Account card number.
If you are unable to pay your instalment, please email accounts@tenacityinc.co.za or call us on 0860 900 500 (SA) / +27 (0) 21 493 7440 (International).
Alternatively, you can click to make a payment commitment.
More information
For any application or PEP account-related queries, you can contact PEP Customer Care:
0860 900 500 (SA) / +27 (0) 21 493 7440 (International) pep@tenacityinc.co.za
You can read our T&Cs here:
PEP South Africa English Ts&Cs (pdf). PEP South Africa Afrikaans, isiZulu, isiXhosa and Setswana Ts&Cs (pdf).
Tenacity, a division of Pepkor Trading (PTY) LTD is a registered credit provider (NCRCP 13053).
